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How to Change Your Binance Phone Number

Why Change Your Phone Number

Changing your bound phone number is a fairly common need, typically arising in these scenarios:

  • You got a new phone number
  • Your old number has been deactivated or canceled
  • Security concerns require changing your verification phone number
  • You moved to another country and are using a new phone number

Case 1: Old Phone Number Can Still Receive SMS

If your old phone number can still receive text messages, the change process is relatively simple.

On the Binance APP

  1. Open the Binance APP
  2. Tap the profile icon in the top left to enter your profile
  3. Select "Security" or "Security Center"
  4. Find the "Phone Verification" option
  5. Tap "Change" or "Modify"
  6. The system sends a verification code to the old number — enter it
  7. Enter the new phone number
  8. The system sends a verification code to the new number — enter it
  9. Complete Google Authenticator verification (if enabled)
  10. Change successful

On the Binance Website

  1. Log into the Binance website
  2. Click the profile icon in the top right > "Security"
  3. Click "Change" in the "Phone Verification" section
  4. Follow prompts to complete old phone number verification
  5. Enter the new phone number and verify
  6. Complete other security verifications
  7. Change successful

Important Notes

  • Withdrawals will be prohibited for 24 hours after changing your phone number — this is a security measure
  • The new phone number cannot be one already bound to another Binance account
  • Ensure the new phone number can receive SMS normally

Case 2: Old Phone Number Cannot Receive SMS

If the old phone number is deactivated, canceled, or otherwise unusable, you'll need to go through identity verification.

Steps

  1. Open the Binance APP or website
  2. Go to Security Settings > Phone Verification > Change
  3. On the page requesting the old phone verification code, select "Can't get verification code" or "Phone unavailable"
  4. The system will guide you to the identity verification process

Required Materials

  1. Identity documents:

    • Photos of both sides of your ID
    • Selfie holding your ID
    • Photos must be clear and legible
  2. Account information:

    • Binance UID
    • Registered email
    • Recent trade or deposit records
  3. Handwritten note:

    • Write "Request to change phone number" on paper
    • Include the current date and your UID
    • Take a selfie holding the note and your ID
  4. New phone number information:

    • Provide the new phone number you want to bind

Review Timeline

  • After submitting materials, review typically takes 1-7 business days
  • Results are communicated via email
  • Incomplete or unclear materials may require resubmission

Security Tips for Phone Number Changes

1. Choose a Secure New Phone Number

  • Use a phone number registered under your own name
  • Avoid virtual or temporary numbers
  • Ensure the number will be used long-term and won't be easily canceled

2. Don't Rely Solely on Phone Verification

Phone numbers are relatively vulnerable to social engineering attacks (such as SIM swap attacks). It's recommended to also enable:

3. Check Security Settings After the Change

After changing your phone number, review these security settings:

  • Google Authenticator is working properly
  • Email verification is functional
  • Anti-phishing code is correct
  • Withdrawal whitelist is intact
  • Check login history for anomalies

4. Watch for Scam Risks

  • Binance support will never proactively contact you asking to change your phone number
  • Don't perform phone changes through unofficial channels
  • When receiving emails about "needing to change your phone number," first verify it contains your anti-phishing code

Special Situations

International Number Change

If you moved from one country to another and need to change from an old country number to a new one:

  • The process is the same as a regular change
  • Select the correct country code
  • Ensure the new number can receive international SMS

Phone Number Reassigned to Someone Else

If your carrier reassigned your old phone number to someone else while it's still linked to your Binance account:

  • Contact Binance support immediately to change the binding
  • Provide identity proof materials
  • Also recommended to change your password and review account security

FAQs

Q: How long does it take to change a phone number? A: With the old phone number available, it takes just a few minutes. Without the old number, review takes 1-7 business days.

Q: Will changing my phone number affect Google Authenticator? A: No. Phone number changes and Google Authenticator are independent security settings that don't affect each other.

Q: Can I trade normally while changing my phone number? A: Yes, trading continues normally, but withdrawals may be restricted for 24 hours.

Q: Does the new phone number need to be registered under the same name as the KYC verification? A: It's recommended. While Binance may not strictly require the phone number's registered name to match the account name, using your own phone number is better for future security verifications.

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